Delivery Driver
POSITION OVERVIEW
- Role Priorities
- Customer Service: To Sell, To Service, To Satisfy, and To See the Guest again
►Providing exceptional and professional service at all times with an “Of Service” Mind-Set
►Package and prepare food orders to go ensuring all items are packaged
►Deliver Hot food HOT and Cold food COLD - Sales and Profit Driven Focus
►Suggestive Selling and Upselling - Effective Communication with Management, Co-Workers and Customers
- Responsible for the Health and Safety of Co-Workers and Customers
- Follow all Food Safety and Food Handling Requirements
- Teamwork
- Customer Service: To Sell, To Service, To Satisfy, and To See the Guest again
- Role Requirements
- Must be Tech savvy and able to learn Point of Sale platforms
- Must be fluent in English, Speak Clearly, and have Superior Phone Etiquette
- Must be a people-person, must be Nice, Respectful, a self-motivator, have a cheerful disposition, out-going, enthusiastic and be tolerant of close contact with other people
- Must have a current MVR from the DMV with no Violations
- Able to handle conflict in a professional manner
- Unexpired California Food Handlers Certification
- Able to Total bills, accept payment, accurately handle cash and credit card transactions
- Compile daily financial reports
- Have a good sense of direction and able to keep calm and focused while driving
- Drive safely following all State Laws
Position Responsibilities and tasks
- Know your work Schedule and be on time for every shift
- Adhere to Uniform Standards (Correct, Clean, and Professional) at all times
- Take Phone orders and accurately handle Customer Transactions
- Understand, Value and Follow Safe Work Practices at all times
- Learn Maria’s Menu by heart
- Take accurate Guest Food Orders and input orders into the POS correctly
- Assist Team when needed, such as but not limited to; Pre-Bussing tables, Seating Guests, Running food, and Hosting Duties. Teamwork, Teamwork, Teamwork.
- Provide a favorable image of Maria’s Italian Kitchen at all times and to promote our objectives and enhance public recognition of our areas of endeavor
- Maintain all work areas during the shift (Stocking, Cleanliness, etc…)
- Complete Side-work thoroughly and in a timely manner with minimal supervision
- Follow all Meal and Rest Break Requirements
- Take direction from Management and Supervisors during your shift
- Other duties as assigned