Lead Cook
POSITION OVERVIEW
- Role Priorities
- Ensure Customer Service: To Sell, To Service, To Satisfy, and To See the Guest again
►Consistent Quality Food and Presentation
►Monitor and Elevate your team - Sales and Profit Driven Focus
►Ensure the location meets Company Financial Goals - Effective Communication with Management, Co-Workers Subordinates, and Customers
- Maintain a high level of cleanliness and organization within the location
- Responsible for the Health and Safety of Co-Workers and Customers
- Understand, Follow, and Train staff regarding Food Safety and Food Handling Requirements
- Provide and Promote Teamwork
- Ensure Customer Service: To Sell, To Service, To Satisfy, and To See the Guest again
- Role Requirements
- One year as a Kitchen Manager in a Full Service Restaurant
- Must be fluent in English
- Must have an ‘Of Service” Mind-Set
- Must be a people-person, must be Nice, Respectful, a self-motivator, have a cheerful disposition, out-going, enthusiastic and be tolerant of close contact with other people
- Unexpired California Food Handlers Certification
Position Responsibilities and tasks
- Maintain high standards of food, service, and health & safety
- Adhere to Uniform Standards (Correct, Clean, and Professional) at all times
- Combine strategic planning, organizing shifts patterns, and day-to-day management activities to achieve the highest efficiency and profitability.
- Compliance; Monitor, Resolve, and Educate Safe Working Habits, Adhere to Labor Laws, Monitor and provide a Safe working environment free of Harassment, and Safety Concerns
- Protect the company from all liability. Be proactive in acknowledging, communicating and resolving issues in a timely manner.
- Coordinate the entire operation of the Heart of House (HOH) during the scheduled shift to meet business flow
- Manage staff throughout the shift and provide clear and constant feedback
- Ensure all employees adhere to the company’s uniform standards
- Dealing with employees issues in a positive way
- Check stock levels and order supplies
- Provide support in all areas of the Heart of House (HOH)
- Effectively Recruit, Onboard, Train, and Motivate Staff while minimizing Turnover
- Follow all Meal and Rest Break Requirements
- Work with your team to ensure recipe consistency
- Control waste and adhere to earth friendly principles
- Other duties as assigned